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Customer Service Rep
Boulder, CO 80301
Looking for a customer service job in Longmont or Boulder?
We are looking for Customer Service Representatives that will be the liaison between our client's company and our outdoor customers. This inbound call center strives to celebrate a love for the outdoors, and is pet friendly. A great, relaxed place to work!
If you're dedicated to providing excellent customer services to our consumers, we want to hear from you. This position is perfect for individuals seeking long term season work, supplemental income or just like to play between school or Ski/Snowboarding season.
The position is Monday-Friday, 8: 00am-5: 00pm and pays $14.00 an hour. A successful candidate will be able to accept ownership for effectively manipulating customer issues, complaints, inquires and warranty items all while keeping customer satisfaction at the core of every decision.
Manage large amounts of inbound calls
Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in database in a comprehensive way
Meet personal/team goals
Previous experience in customer support roles
Strong phone and verbal communication skills along with active listening
Familiar with all Microsoft programs
Customer focus and adaptability to different personality types
Experience with outdoor equipment/gear/products a huge PLUS.
Office location is on Lookout Road