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Customer Service Rep

Westerville, OH 43081

Job ID: 869685 Industry: Customer Service

1st Shift Customer Service

Monday - Friday 9: 00am to 6: 00pm


  • Handling customer service calls from members, providers, and client representatives
  • Analyzing problems brought forth during phone inquiry and applying appropriate resolutions
  • Work with analysts and other departments to research problems
  • Establishing and maintaining profesional rapport with clients and providers
  • Maintaining and assuring accuracy of documentation
  • Continuous knowledge of numerous benefit interpretations
  • Assist in on the job training of new members

  • High school diploma or equivalent
  • Effective organizational and prioritization skills
  • Basic knowledge of Microsoft Office software
  • Ability to work in a fast paced environment
  • Strong interpersonal skills
  • Working knowledge of CPT-4 coding, ICD9 and medical terminology a plus

Must pass drug screen and background check

Please send resumes to tsutton@employmentsolutions.Com for consideration

Thank you!
About Employment Solutions Employment Solutions is a leader in the Colorado and Ohio staffing industry and has been providing high-quality employee to employer matches in the skilled manufacturing, logistics, warehouse, labor, production and administrative sectors since 1994. Employment Solutions has exclusive access to Colorado and Ohio's top employers. With offices in Denver, Fort Collins, Greeley and Longmont, and Columbus Ohio, we can help you find a job to take your career further. Employment Solutions offers top wages, weekly pay, health benefits and bonuses. To have jobs that fit your requirements delivered to your Inbox, Join our Talent Network at www.Employmentsolutions.Com. Employment Solutions is your source for temporary, temp-to-hire and direct-hire employment. Warehouse, Assembly, Production, Days, Manufacturing, Industrial, General Labor, Full-Time, 1st shift, first shift, Warehouse Labor, General Labor, laborer, assembler, production, Fort Collins, Ft Collins, FC, Woodworking, Lumber, Fabrication, Wood
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