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Job Title: Office Support RepresentativePosition Overview: As an Office Support Representative, you will be a key point of contact for clients, assisting them through each stage of the sales process. Your role involves addressing customer concerns, processing and tracking orders, and ensuring timely shipping. You’ll also support the sales team by preparing quotes, processing orders, and maintaining the customer database.Key Responsibilities:
Manage incoming calls, direct them to the appropriate departments, answer questions, and assist customers with order placements.
Process orders received from sales staff and distribution channels.
Maintain and update the CRM system, ensuring all customer interactions are accurately logged.
Prepare and send customer quotes as requested by the sales team.
Efficiently perform data entry in a fast-paced environment.
Request and process payments for customer orders.
Provide order tracking, updates, and requested documents to customers and sales staff.
Maintain and organize documents to ensure accurate record-keeping.
Skills and Qualifications:
Professional, friendly demeanor and strong work ethic.
High attention to detail and commitment to delivering quality work.
Excellent communication skills via phone and email.
Proficient in Microsoft Office products; CRM and ERP experience is a plus.
Ability to understand technical information related to the position.
Strong basic math skills (addition, subtraction, multiplication, division).
Reliable attendance and the ability to work scheduled hours.
Ability to multi-task, stay organized, and meet deadlines in a busy environment.
Perks & Benefits:
Casual, friendly work environment with a supportive company culture.
Regular Monday – Friday hours.
Open-door policy with management.
Commitment to continuous improvement and innovation.
Join our team and be part of a company that values creativity, efficiency, and teamwork!
Ready to kickstart your career in the enchanting Loveland, Colorado area? Discover growth opportunities in this picturesque region nestled along the foothills of the Rocky Mountains. With its breathtaking views, outdoor recreational activities at Boyd Lake State Park and Devil's Backbone, and a vibrant arts scene featuring the Loveland Museum/Gallery and Benson Sculpture Garden, Loveland offers a unique blend of culture and charm. Indulge in the local cuisine, catch a show at the Rialto Theater Center, or cheer on the Colorado Eagles at the Budweiser Events Center. Explore job listings in Loveland and unlock your next career adventure in this dynamic and welcoming community.
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