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Call Center Maintenance Technician

Commerce City, CO 80022

Job Number: AM595167529 Pay Rate: $30-32 / hour

Job Description

Call Center Maintenance Technician Continue your mechanical maintenance technician career while staying LOCAL and working a set M-F day shift in our Commerce City office! 
Position Summary:You will provide customer service and troubleshooting support to our industrial clients. Responsible for resolving technical issues with industrial machinery over the phone and email. Utilizing schematics and information provided by the customer to resolve any issues or setup needs. 
Schedule: Monday-Friday 7:30am-5:00pm
Location: Office setting in Commerce City 
Job Type: Full-time Direct Hire
Salary:  $30-$32/HR
  • Health Insurance, 401K matching, great paid time off and more!
  • Plus $70 / travel days (if travel will be limited)
Primary Responsibilities:
  • Customer Service:
    • Provide mechanical instillation, repair and maintenance support
    • Troubleshoot machine issues using schematics over the phone and email
    • Call clients back that have left voicemails and emails
    • Establish good working relationships with customers on all sites
    • Forward clients to Spare Parts Department for parts orders
    • Assist clients with software updates and programming machines
    • Overall customer support with client satisfaction as the standard
  1. Inhouse Support:
    • Program and parametrize spare parts to be shipped to clients upon request
    • Provide inhouse support to field technicians at client job sites
Background Profile:
  • 3 years field technician experience 
    • Install, maintain, and repair industrial equipment machinery 
  • Customer service and troubleshooting experience 
  • Understanding of mechanics and electronics
  • Ability to read electrical and mechanical blueprints
  • Understanding of pneumatic and hydraulic machinery
  • Experience mechanical and electrical measuring instruments 
  • High aptitude in computers – Windows 
  • Math skills ex: converting voltage 
  • Good attitude with a problem solving mindset
  • Strong English communication skills in person, over the phone and via email
 If this sounds like you, apply today! 
Apply Online

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About Commerce City, CO

Ready to take your career to new heights? Explore our job opportunities in the thriving area surrounding Commerce City, Colorado. Located just outside Denver, this charming city offers a unique blend of urban amenities and natural beauty, making it an ideal place to work and live. With easy access to the Rocky Mountains, a vibrant arts scene including local galleries like Abend Gallery and the Bug Theatre, and close proximity to popular attractions like Dick's Sporting Goods Park, home to the Colorado Rapids soccer team, there's no shortage of things to do and see. Don't miss out on the opportunity to join this dynamic community and advance your career in Commerce City, CO.