Search Jobs
Employment Solutions
https://employmentsolutions.com/wp-content/uploads/2015/04/cropped-Circle-Logo-fill-circle-512.png
https://employmentsolutions.com
https://employmentsolutions.com
USD
50000
60000
YEAR
true
Customer Service Representative
2024-11-20
2025-01-02
Job Number: AM8051141120
Pay Rate: $50000-60000 / year
Job Description
Customer Service Representative
We are looking for a Customer Service Representative to join the team and grow our specialized industrial manufacturing company! If you are interested and qualified APPLY TODAY!
LOCATION: Denver, CO office setting
TYPE: Direct Hire, Full Time, Day Shift M-F
PAY: $50K-$60K Base and eligible for commissions
Benefits:
• Bonus- Annual bonus up to 10% of annual salary based on both company and personal performance. Paid out once per year
• Commission- CSR role is eligible for both a CSR commission on existing accounts and sales commission on new accounts. Earning potential uncapped. Paid out twice per year.
• Health, Dental, Vision- Company covers 90% of premium.
• 401 K- Employee can contribute immediately. After 1 year, Company will match up to 4% of Employee’s salary.
• Profit Share- After 2 years, the company can add up to an additional 7% of Employee’s salary as a profit share depending on company performance
• Training- Annual budget allotted for each employee to receive outside training for employee growth and development
• Home- CSR will work from home every other Friday
DAY TO DAY:
Coordinates with technical sales, manufacturing, R&D, financial services, systems administration and marketing to ensure that customers orders are clearly understood and issues addressed.
• Inquires:
o Provide information on pricing, specifications, availability, samples etc.
o Prepare proposals, quotes, pricing, terms and delivery
o Research current trends in manufacturing and assist with subject matter/recommendations and updates
• Order Entry / Follow Up:
o Process customer orders from start to finish, documenting in computer system
o Obtain product descriptions, requirements and prices, and any additional credit information or applications needed
• Invoicing:
o Audit price, volume and terms to ensure accuracy
o Process invoices, paperwork reviews of national and international customer orders
• Additional Tasks:
o Customer Service working closely with production
o 25% of time developing new sales opportunities through calls, following up on leads, converting leads to opportunities through new sales
o Weekly reviews of orders, shipments, payments etc
BACKGROUND OF CANDIDATE:
• Education:
o 2+ years of college in business or technical education
o Technical Degree is helpful
• Experience:
o 3+ years of recent experience in customer service in an office setting via face to face, email and over the phone
o Reliable and dependable
o Cold calling and new customer development
o Proficient in Microsoft Office Suite – Word, Excel, Outlook etc.
o Experience or training in Sales/Marketing is a plus
o Experience with manufacturing and production
o Great communication skills in person, over the phone, virtually and written
o Ability to analyze data and make suggestions
o Extremely organized and detailed with strong documentation and grammatical skills
o Self starter able to proactively start and complete tasks
If you are looking for a career move with long term growth potential APPLY ASAP!
We are looking for a Customer Service Representative to join the team and grow our specialized industrial manufacturing company! If you are interested and qualified APPLY TODAY!
LOCATION: Denver, CO office setting
TYPE: Direct Hire, Full Time, Day Shift M-F
PAY: $50K-$60K Base and eligible for commissions
Benefits:
• Bonus- Annual bonus up to 10% of annual salary based on both company and personal performance. Paid out once per year
• Commission- CSR role is eligible for both a CSR commission on existing accounts and sales commission on new accounts. Earning potential uncapped. Paid out twice per year.
• Health, Dental, Vision- Company covers 90% of premium.
• 401 K- Employee can contribute immediately. After 1 year, Company will match up to 4% of Employee’s salary.
• Profit Share- After 2 years, the company can add up to an additional 7% of Employee’s salary as a profit share depending on company performance
• Training- Annual budget allotted for each employee to receive outside training for employee growth and development
• Home- CSR will work from home every other Friday
DAY TO DAY:
Coordinates with technical sales, manufacturing, R&D, financial services, systems administration and marketing to ensure that customers orders are clearly understood and issues addressed.
• Inquires:
o Provide information on pricing, specifications, availability, samples etc.
o Prepare proposals, quotes, pricing, terms and delivery
o Research current trends in manufacturing and assist with subject matter/recommendations and updates
• Order Entry / Follow Up:
o Process customer orders from start to finish, documenting in computer system
o Obtain product descriptions, requirements and prices, and any additional credit information or applications needed
• Invoicing:
o Audit price, volume and terms to ensure accuracy
o Process invoices, paperwork reviews of national and international customer orders
• Additional Tasks:
o Customer Service working closely with production
o 25% of time developing new sales opportunities through calls, following up on leads, converting leads to opportunities through new sales
o Weekly reviews of orders, shipments, payments etc
BACKGROUND OF CANDIDATE:
• Education:
o 2+ years of college in business or technical education
o Technical Degree is helpful
• Experience:
o 3+ years of recent experience in customer service in an office setting via face to face, email and over the phone
o Reliable and dependable
o Cold calling and new customer development
o Proficient in Microsoft Office Suite – Word, Excel, Outlook etc.
o Experience or training in Sales/Marketing is a plus
o Experience with manufacturing and production
o Great communication skills in person, over the phone, virtually and written
o Ability to analyze data and make suggestions
o Extremely organized and detailed with strong documentation and grammatical skills
o Self starter able to proactively start and complete tasks
If you are looking for a career move with long term growth potential APPLY ASAP!
Share This Job:
Related Jobs:
Login to save this search and get notified of similar positions.About Denver, CO
Ready to kickstart your career in the vibrant city of Denver, Colorado? Nestled in the heart of the Rocky Mountains, Denver offers a perfect blend of outdoor adventure, cultural attractions, and career growth opportunities. Imagine weekends exploring the stunning Red Rocks Park & Amphitheatre, cheering on the Broncos at Empower Field at Mile High, or indulging in the city's renowned craft beer scene. With an array of job opportunities in industries ranging from tech to healthcare, Denver is a dynamic city where professional success meets a laid-back lifestyle. Explore our job listings today and embark on a fulfilling career in the Mile High City!
