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Job Title: Lead Service/Installation Technician Location: Commerce City, CO Schedule: M-F 7AM-3:30PM (or until done) 40 hours per week OT available Company Overview: We are a leader in the material handling and door industry, specializing in dock equipment and doors. We are committed to providing excellent service and high-quality products to our clients. Join our dynamic team and contribute to the ongoing success of our company! Job Overview:As a Lead Service/Installation Technician, you will be responsible for running service calls, installations, and equipment startups for a variety of equipment that we service and sell. This position requires hands-on troubleshooting and repair work, as well as direct customer interaction to ensure high levels of satisfaction. Key Responsibilities:
Customer Service: Ensure customers are satisfied with service and installation, including work quality, job completion time, professionalism, and overall experience.
Installation and Repair: Install and repair equipment accurately, following manufacturer specifications.
Paperwork Completion: Accurately complete all necessary documentation, including time sheets and descriptions of work performed.
Troubleshooting & Repairs: Perform mechanical, electrical, and hydraulic troubleshooting and repairs, including wiring and startup testing of equipment.
Training & Supervision: Provide training and supervision for other technicians, as required.
Industry Focus: Work within the material handling and door industry, with a primary focus on dock equipment and doors.
Performance Benchmarks:
Ability to perform service calls and installations independently, with minimal supervision.
Customer satisfaction and feedback on completed work.
Quality of completed work and attention to detail.
Efficiency and timeliness of work.
Compliance with safety protocols and company procedures.
Team player, works well with others
Compensation & Benefits:
Base Pay: Negotiated based on experience and skills.
Overtime: Additional pay for overtime hours worked.
Discretionary Bonus: Potential based on company profit.
Company Vehicle: Provided for work-related duties.
Health Insurance: Full health insurance plan for the employee, paid 100%
Retirement Savings: Simple IRA plan (as per company handbook).
Paid Time Off: Vacation benefits (as per company handbook).
Ready to take your career to new heights? Explore our job opportunities in the thriving area surrounding Commerce City, Colorado. Located just outside Denver, this charming city offers a unique blend of urban amenities and natural beauty, making it an ideal place to work and live. With easy access to the Rocky Mountains, a vibrant arts scene including local galleries like Abend Gallery and the Bug Theatre, and close proximity to popular attractions like Dick's Sporting Goods Park, home to the Colorado Rapids soccer team, there's no shortage of things to do and see. Don't miss out on the opportunity to join this dynamic community and advance your career in Commerce City, CO.
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